NuVu Underwriting is an MGA (Managing General Agent) founded in 2016 to provide services to brokers and policyholders in Spain and Portugal. We belong to the H.W. Group International Group (1982) with 15 offices in four continents, including London office, providing excellence in insurance services.

An Underwriting Agency is an agent of an insurance company authorized to write insurance policies in the name and on behalf of the company. An MGA is an efficient mean of accessing specialized international markets.

The NuVu concept (similar to New View), connects with a new service-focused vision, which translates into optimal efficiency in all operational business flows, with a strong emphasis on understanding risk and offering flexible tailor-made solutions. Direct contact with specialists with decision-making capacity, both in underwriting and claims management.

Luis Heras

Managing Director

Luis is from Madrid and studied Economics and later an Executive MBA. He started his career in MGAs in 2010, having developed two operations from a very early stage. A great believer in the transformative power of teams, he is a motorsport enthusiast.

Jaime Fernández Maza

Sales and Marketing Director

Jaime is from Seville and holds a degree in Business Administration and Management, loves football, cinema and reading. He has been working in the industry since 2014, performing commercial and risk placement tasks in two large international brokers previously.

Daniel Marques

Portugal Director and Financial Lines director

Daniel has a degree in Economics and has been working in the insurance market since 2006 and since 2008 in Financial Lines. He loves travelling and is passionate about Sporting Clube de Portugal.

Marta Saiz

Marine Director

Marta started her work experience in the maritime sector and then moved into marine insurance underwriting, with a background in two leading insurance companies. Marta is fond of sailing, gymnastics, and classical music.

Javier Sellers

Claims Manager

Javier Sellers, head of claims at Nuvu since July 2019. A fine art aficionado, he is fond of reading, and he holds a degree in Economics and has more than eleven years’ experience in the insurance industry and more than ten years’ experience in claims handling.

Sheresade Deniz

Claims Handler

Sheresade Déniz, a reading and sports enthusiast, is a claims handler, a lawyer specialized in maritime and transport law and business with experience in insurance since 2019.

Additionally, we have a back-office team that includes the administration and accounting department as well as the IT department.

NuVu is an Insurtech at the avantgarde of digital operations.

After several years of exhaustive work in data collection, risk segmentation and thanks among other things, to Artificial Intelligence (AI) technology, Data Analytics or Know your Customer (KYC), at NuVu we have a comprehensive platform developed internally that allows us to adapt pricing for any given risk, thus reducing the asymmetry of information.

This impacts the entire life cycle of our products by improving the quotation and document issuance processes, involving other departments like claims management or accounting, giving us the ability to respond to our insurance brokers within 24 hours through direct communication with the underwriting team.

At NuVu, our goal is to achieve excellence in providing insurance services, and we do this through fast, agile and efficient claims processing. We have a specialized team with extensive experience in the insurance sector, and one of our priorities is the reduction of paperwork.

Our response to a notification of a new file is very agile, designating, in the case of goods transport policies, a surveyor quickly if necessary. As for the firms we use, we collaborate with top-level companies, as well in recoveries management.

We strive to support and serve our clients in difficult circumstances, whatever the situation, by having a single point of contact to accompany them throughout the process.